Terms & Conditions

1. Acceptance of Terms

By accessing or using the AOVANCY platform, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing the platform. These terms apply to all visitors, users, creators, and buyers who access or use the service.

2. Description of Service

AOVANCY is a creator monetization platform that enables creators to build, sell, and distribute digital products to their audience. The platform provides tools for product creation, AI-assisted content generation (including course generation, which requires a one-time generation fee paid before content is produced), payment processing, and digital delivery. All products submitted by creators are subject to review and approval by the AOVANCY team before being published to the marketplace. AOVANCY also operates a referral program that allows creators to earn commissions by inviting other creators to join the platform. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time without prior notice.

AOVANCY provides a complaint mechanism for creators and buyers. Creators may submit complaints through the creator dashboard regarding account restrictions, product decisions, or other platform matters (see Section 17). Buyers may report content or products they believe to be illegal or in violation of our policies through the report mechanism available on each product page (see Section 15).

3. Account Registration

To access certain features of the platform, you must register for an account and provide accurate, current, and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify AOVANCY immediately of any unauthorized use of your account or any other breach of security. AOVANCY will not be liable for any loss arising from unauthorized access to your account.

4. Creator Obligations

As a creator on AOVANCY, you represent and warrant that all content you upload, publish, or sell through the platform is original work or that you hold all necessary rights and licenses. You are solely responsible for ensuring your digital products do not infringe upon the intellectual property rights of any third party. All content must comply with our content standards and may not contain misleading, harmful, or illegal material. You retain full ownership of the intellectual property rights to your original content, including content generated using AOVANCY's AI tools.

5. Buyer Rights

Upon completing a purchase, buyers receive a non-exclusive, non-transferable license to access and use the purchased digital product for personal or commercial use as specified by the creator. Refund requests may be submitted within fourteen (14) days of purchase if the product is materially different from its description or is defective. AOVANCY reserves the right to mediate disputes between buyers and creators and to issue refunds at its sole discretion.

Conformity Guarantee (OUG 141/2021)

Digital products sold on AOVANCY must conform to the description provided by the creator, be fit for the purposes for which digital content of the same type would normally be used, and possess the qualities and features that the buyer can reasonably expect. If a digital product does not conform to these requirements, the buyer is entitled to have the product brought into conformity, receive a proportionate price reduction, or terminate the contract, as provided by OUG 141/2021 (transposing EU Directive 2019/770).

Right of Withdrawal (OUG 34/2014)

Under OUG 34/2014 (transposing EU Directive 2011/83/EU), buyers have the right to withdraw from a purchase within 14 calendar days without giving any reason. However, in accordance with Article 16(m) of the Directive and Article 29(1)(m) of OUG 34/2014, this right of withdrawal does not apply to digital content delivered online if the buyer has given prior express consent to begin performance and has acknowledged that the withdrawal right is thereby lost. A digital content waiver checkbox is presented at checkout for this purpose. For full details, see our Withdrawal Policy.

6. Payment Terms

All payments on the AOVANCY platform are processed securely through Stripe. AOVANCY collects payments on behalf of creators; creators do not need to set up a separate Stripe account. A platform commission is deducted from each transaction before payout. The applicable commission rate is displayed in your account settings and is currently set at 15%, subject to change with reasonable prior notice.

Products are priced in the creator's selected account currency (USD, EUR, GBP, or RON). Buyers pay in the currency set by the creator. Your bank or card issuer may apply foreign exchange fees.

Payouts are made in the creator's selected currency to a bank account that supports that currency. It is the creator's responsibility to provide a valid bank account for their selected currency. AOVANCY does not process refunds for failed payouts caused by currency mismatches. Minimum payout amounts: €50 EUR / $50 USD / £40 GBP / 250 RON.

Creators may change their account currency with a 2-day notice period. During this transition, all products will be unpublished and must be re-published with new pricing in the new currency. Creators may add multiple bank accounts for different currencies. The default bank account matching the active currency is used for payouts.

AI-powered course generation requires a one-time, non-refundable generation fee charged before content is produced. The current fee is €3 per module and is displayed at checkout before you confirm. This fee covers the cost of AI processing and is separate from any platform commission on subsequent sales.

For a complete description of how your payment data is processed, see our Privacy Policy and Data Processing Agreements page.

7. Intellectual Property

The AOVANCY platform, including its design, logos, software, and all associated content created by AOVANCY, is the exclusive property of AOVANCY and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the platform without express written permission.

Content you create or generate using AOVANCY's AI tools belongs entirely to you. AOVANCY makes no ownership claim over any digital products, text, course materials, or other output you produce using the platform's tools.

8. Ambassador Program

AOVANCY operates an Ambassador Program (formerly the Referral Program) through which eligible users may earn milestone-based payouts by referring creators who then sell digital products on the platform. The program consists of two tracks: the Creator Track, open to existing AOVANCY creators, and the Scout Track, open to non-creator referrers (community managers, affiliates, agencies, connectors).

8.1 Definitions

• Referrer — a Creator or Scout who shares a personal referral link.
• Referee — a new creator who registers on AOVANCY via a Referrer's link and subsequently sells digital products.
• Qualified Sale — a completed, non-refunded sale by a Referee of a product priced at €15.00 (or local currency equivalent) or more. Sales below this threshold, refunded sales, and chargebacks do not count.
• Milestone — a payout triggered when a Referee's cumulative Qualified Sales crosses a defined threshold.
• Active Referee — a Referee who has reached Milestone 1 (5 Qualified Sales), used to determine the Referrer's Ambassador Level.

8.2 Milestone Schedule

For each Referee, Referrers earn the following base payouts when the Referee's Qualified Sales counter crosses the corresponding threshold:

• Milestone 1 — 5 Qualified Sales — €5.00
• Milestone 2 — 15 Qualified Sales — €10.00
• Milestone 3 — 50 Qualified Sales — €25.00
• Milestone 4 — 150 Qualified Sales — €60.00
• Milestone 5 — 500 Qualified Sales — €150.00

Each Milestone is payable once per Referee. A Referrer may earn all five Milestones from the same Referee, for a total base of €240.00 per Referee.

8.3 Ambassador Levels & Bonus Multipliers

Referrers are assigned an Ambassador Level based on their number of Active Referees. Each Level applies a bonus multiplier to every Milestone payout earned while the Referrer holds that Level at the time of payout.

• Starter (0+ Active Referees) — no bonus
• Builder (3+ Active Referees) — +10% bonus
• Mover (7+ Active Referees) — +20% bonus
• Operator (15+ Active Referees) — +35% bonus
• Legend (30+ Active Referees) — +50% bonus

Level changes apply prospectively only: previously credited Milestones are not recalculated when a Referrer levels up or down.

8.4 Payout Mechanics — Creator Track

Creator Track Referrers receive Milestone payouts via their standard AOVANCY payout method (Stripe Connect). Amounts are added to the pending balance and disbursed alongside product revenue according to the usual payout schedule.

8.5 Payout Mechanics — Scout Track

Scout Track Referrers receive Milestone payouts via bank wire transfer. Scouts must provide accurate IBAN, SWIFT/BIC, account holder, country, and (where applicable) tax identification details. The minimum cash-out threshold is €25.00. Scouts may request a payout at any time their pending balance meets or exceeds this threshold; requests are reviewed and processed by AOVANCY within a commercially reasonable timeframe (typically 5-10 business days). Scouts are solely responsible for any bank charges, intermediary fees, foreign exchange losses, or taxes imposed on the transfer outside of AOVANCY's control.

8.6 Refunds, Chargebacks & Reversals

If a Qualified Sale is subsequently refunded, charged back, or reversed, the corresponding Qualified Sales count is reduced. If a Milestone was credited based on a sale that is later reversed and the reversal brings the Referee below the threshold, the Milestone payout is reversed and deducted from the Referrer's pending balance (or, if already paid out, clawed back from future earnings).

8.7 Taxes

Milestone payouts are gross amounts. Referrers are solely responsible for reporting and paying any income, withholding, VAT, or other taxes applicable in their jurisdiction. AOVANCY may request tax documentation (e.g. W-8BEN, W-9, EU VAT ID, local equivalents) before releasing payouts where legally required, and may withhold or deduct amounts as required by applicable law.

8.8 Prohibited Conduct

The following activities are strictly prohibited and will result in immediate forfeiture of all pending and unpaid Milestone payouts, suspension or termination of Ambassador Program access, and may result in permanent account termination and legal action:

• Self-referral (creating a second account as a Referee to refer oneself).
• Creating, operating, or coordinating fake, duplicate, or straw accounts.
• Generating sham sales (e.g. purchasing one's own or a Referee's products to inflate Qualified Sales counts).
• Incentivised click fraud, cookie stuffing, typosquatting, or any paid-search bidding on AOVANCY brand terms.
• Spam, unsolicited bulk messaging, or deceptive promotion of referral links.
• Misrepresenting AOVANCY's services, pricing, payout terms, or affiliation.
• Any activity that violates applicable laws (including consumer protection, anti-spam, or advertising laws) or third-party platform terms.

AOVANCY may, at its sole discretion and without prior notice, investigate suspicious activity, withhold suspect Milestone payouts pending investigation, and reject payout requests where fraud or Terms violations are suspected.

8.9 Eligibility & Restrictions

Participation in the Ambassador Program is open to individuals aged 18 or older and legal entities, subject to the laws of the Referrer's country of residence. AOVANCY employees, contractors, and their immediate family members are not eligible to earn Milestone payouts. The Program is void where prohibited by law.

8.10 Modification & Termination

AOVANCY reserves the right to modify Milestone amounts, thresholds, Ambassador Level rules, bonus multipliers, eligibility requirements, or any other term of the Ambassador Program at any time with reasonable notice (typically 30 days for material changes). Changes apply prospectively only — Milestones already credited to a Referrer's balance at the time of change will be honoured under the terms in effect at the moment of crediting. AOVANCY may suspend or discontinue the Ambassador Program in whole or in part at any time; in the event of discontinuation, previously credited and unpaid balances remain payable subject to these Terms and applicable fraud-prevention review.

9. Prohibited Conduct

You agree not to use the platform for any unlawful purpose or in any way that could damage, disable, or impair the service. Prohibited activities include but are not limited to: distributing malware, attempting to gain unauthorized access to other accounts or systems, engaging in fraudulent transactions, reselling purchased products without authorization, using automated tools to scrape or harvest data from the platform, and abusing the referral or commission systems. Violation of these terms may result in immediate account termination.

10. Limitation of Liability

To the maximum extent permitted by applicable law, AOVANCY and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform. Our total liability for any claims arising under these terms shall not exceed the amount you have paid to AOVANCY in the twelve (12) months preceding the claim. This limitation of liability applies regardless of the legal theory upon which the claim is based.

11. Termination

AOVANCY may suspend or terminate a creator account for material breach of these Terms, including but not limited to: fraudulent activity or repeated content policy violations. Before permanent termination, AOVANCY will provide written notice to the creator's registered email address with a minimum of 30 calendar days to remedy the breach, unless immediate suspension is necessary to prevent ongoing harm to buyers or the platform.

Creators have the right to contest a suspension or termination decision by filing a complaint through the creator complaint mechanism within 15 days of notification (see Section 17).

Buyer accounts may be suspended for violations of Section 9 (Prohibited Conduct).

Upon termination, your right to use the platform will immediately cease. Any provisions of these terms that by their nature should survive termination shall remain in effect, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Changes to Terms

AOVANCY reserves the right to update or modify these Terms & Conditions at any time. We will notify all registered users of material changes at least 15 days before they take effect, via an in-platform notification banner and email to the address associated with your account. Continued use of the platform after the effective date constitutes acceptance of the revised terms. If you do not agree with the changes, you may terminate your account before the new terms take effect.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts of Romania. If any provision of these terms is found to be unenforceable under Romanian law, the remaining provisions shall continue in full force and effect.

14. Contact Information

If you need help with your account, a purchase, or any platform issue, please contact our support team at support@aovancy.com. For general enquiries or questions about these Terms & Conditions, you can reach us at hello@aovancy.com. We will make every effort to respond within a reasonable timeframe. For legal notices, please direct correspondence to our registered business address in Romania.

15. Content Moderation (DSA)

In compliance with Regulation (EU) 2022/2065 (Digital Services Act), AOVANCY maintains a content moderation system. All products submitted by creators undergo review before publication. Users may report content they believe to be illegal or in violation of our policies through the report mechanism available on each product page. Reports are reviewed within 7 business days, and the reporter is notified of the outcome.

Content found to be in violation may be removed, and the creator notified with an explanation and the right to contest the decision. AOVANCY publishes an annual Transparency Report detailing content moderation activities, accessible at /transparency.

16. Marketplace Ranking

Products displayed on the AOVANCY marketplace are ranked based on the following criteria: recency of publication (newer products appear first in default listings), sales volume, average buyer ratings (when available), and creator activity. AOVANCY does not accept payment from creators to influence ranking position. Promoted or featured placements, if introduced in the future, will be clearly labeled as such.

This information is provided in accordance with Article 27 of Regulation (EU) 2022/2065 (DSA) and Law 53/2025.

17. Complaint Mechanism

In accordance with Law 53/2025 on equity in business-to-business commercial relations in online intermediation, creators may submit complaints regarding: account suspensions or restrictions, product removal or rejection decisions, changes to terms and conditions, ranking or visibility concerns, payout disputes, or any other matter related to the use of the AOVANCY platform.

Complaints can be submitted through the creator dashboard and will be acknowledged within 48 hours. AOVANCY commits to resolving complaints within 15 business days.

If you are not satisfied with the resolution, you may escalate your complaint to the Romanian National Authority for Consumer Protection (ANPC) or pursue mediation in accordance with Romanian law.

18. Disclaimer of Warranties

The platform is provided on an "as is" and "as available" basis. AOVANCY makes no warranties, expressed or implied, regarding the reliability, accuracy, availability, or fitness of the platform for any particular purpose. While we strive to ensure continuous service, we do not guarantee that the platform will be uninterrupted, error-free, or free of harmful components. Your use of the platform is at your sole risk.

19. Severability

If any provision of these Terms & Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.